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Resend profile activation email to new user

2 May 2023
zefort activation pending

If a new user can’t find their activation email or the original link has expired, you can easily send them a fresh one. This ensures they can set up their password and start using Zefort without delay.

Follow these steps to get your teammate up and running:

  1. Open User management: Go to the Users & groups menu in your Zefort account.
  2. Find the user and open the profile: Look for the user whose status shows as Activation pending and click on the user’s name to open their details.
  3. Trigger the resend: Check the box labeled “Resend activation email” and select how long the new link should remain active in the dropdown “Reissue activation period“.
  4. Save your changes: Click SAVE

The user will receive a new email with a fresh link to complete their profile activation.

Screenshot of the "Update user" screen showing the "Resend activation email" checkbox selected and a dropdown menu for choosing a reissue activation period